FAQs

Here are some common questions about my products and designs
Do you have a return policy?

Understandably, personalized and custom items may not be returned for a refund. However any defective products will be replaced. All you have to do is take a photo of the product you want replace and send it in for review. Once approved you’ll receive a new product.

Where do your stickers come from?

Since my area of expertise is graphic design I’m fortunate to work with several print-on-demand suppliers who take care of my printing and shipping needs. My job is to create the designs to exact specifications and ensure they get printed in high quality, just like you see them online.

Are you authorized to accept credit card payments

Credit card payments on my site are done through Stripe, a leader in accepting payments online. That means, the entire transaction is done through Stripe servers, which are as secure as the payment systems at your local store. I do not store your information, nor do I want to. My job is to design, that’s why I let Stripe handle the payments.

How long does it take to ship my order?

For made-to-order products it typically takes 7-10 business days. For custom designs an extra 3-4 days is necessary for design and approval time.

Do you have a minimum order quantity?

There is no minimum but you save when you buy in bulk. The best deal starts at 24 stickers, which are only $2 per sticker.

Where do you ship from?

I ship your products from suppliers in Ontario, Canada.

How do you ship your products?

I use Canada Post to ship products.

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